S21G Ultra

[Kuunaal]

Whenever my phones locks the unlock screen pops up immediately and continuously without any touches or button push. It's draining my battery like crazy. The patch dated 30th November did not resolve the issue.

[Helpingmonkey]

What is your mobile name and model.

Support Team

Helping Monkey

[Kuunaal]

SAMSUNG S21 5G ULTRA

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-remote-unlock-popup/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support