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Original topic:

S21FE Green Line Issue

(Topic created on: 01-31-2025 05:30 PM)
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Sivapradeep
Beginner Level 3
Options
Galaxy S
I have received vertical green line in my Samsung S21FE all of a sudden after my last Jan Securty update.

Is there any possible resolution available for this ? 

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1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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12 Comments
Sayan019
Beginner Level 2
Galaxy S
Go to service centre and explain the issue
This is Hardware problem
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Subham21
Active Level 9
Galaxy S
Yes hopefully you should be able to get free screen replacement.
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Dharmakarthi
Active Level 3
Galaxy S
Please report to service center they will replace the display
Sivapradeep
Beginner Level 3
Galaxy S
Thank you for the response.Do they provide the replacement free of cost ?
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Naveenraj_R
Beginner Level 4
Galaxy S
I am also having the same issue it happen yesterday and I have updated the mobile only on 30th Jan. The service centre employees are trying to blame me for the issue.
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Sivapradeep
Beginner Level 3
Galaxy S
Same happens to me too ..Service center is denying the replacement of screen due to an existing minor damage in the body
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service Centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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