Original topic:

S21 ultra

(Topic created on: 04-24-2021 07:32 PM)
209 Views
RKMAISNAM
Beginner Level 3
Options
Galaxy S
Hi everyone🖐👋
I have face many problems of heating in my S 21 ultra 5g. Whenever it is charging, opening camera and others too. In fact it heats itself unnecessaryly. Could anybody tell me the solution? Iam really disappointed with this issue😔 pliz help me
8 Comments
Ravi0883
Expert Level 5
Galaxy S
After few day of use it not heating that much
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Anak1n
Active Level 6
Galaxy S
That's what AI do... 😛
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kumar6789
Active Level 7
Galaxy S
Using camera for too long will heat your device. And yeah room temperature also effects your device Temperature. So store it in cold. Btw it's overheating or only heating because heating is common in every device. If your using exynos version it will heat and SD 888 will heat even more this time.
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RKMAISNAM
Beginner Level 3
Galaxy S
Yeah every smartphone has a heating issue but it's too much in this phone. Hahahaha do I have to keep the phone inside a refrigerator?😅😅🤣🤣. I have an iPhone 12 pro max too which is its rival but I didn't face any unnecessary heating issues.
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Anak1n
Active Level 6
Galaxy S
So, if you have iPhone 12 pro, do a quick experiment..
Use camera or gaming or HD streaming, something extensive on both device.. or run any benchmark App... and note the temperature on both devices. I have a feeling both devices will reach almost same temperature but on touching them, you will feel more heating in S21..
That's my guess..
As s21 has aluminum frame, and iPhone 12 has stainless steel frame..
Though steel is good and gives premium feel, but aluminum has better thermal conductivity or in other words it is good conductor of heat..
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abhishady
Active Level 4
Galaxy S
Never use phone while charging.
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Harshitkabir
Active Level 1
Galaxy S
Next time buy an iphone.
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