Original topic:

S21 ultra

(Topic created on: 08-13-2023 06:39 PM)
229 Views
yash1882827
Active Level 1
Options
Galaxy S
My s 21 ultra main camera photos not saving with galary. But i can share directly by wtsap or Facebook. How can i fix this
10 Comments
Alphazor007
Active Level 8
Galaxy S
Open your gallery app >> On the bottom click on Albums >> Then on the top click on the 3 dots >> then click on Hide Albums.

In this page check if your Camera Album is hidden. You can unhide it here to view the photos in your Gallery
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yash1882827
Active Level 1
Galaxy S
Thare don't have hidden album. Only secret folder only. But this issues only some time . If i use another camera app its working properly. I clean default camara application cach file also. Factory resett also. Issues is same.
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Alphazor007
Active Level 8
Galaxy S
Okay. I need more information. Go the camera app and take a picture and click on the picture demo on the left side as I show in the screenshot.

The click the 3 dots icon and click on details. Please tell me the location that you see there as I have show in the screenshot
Screenshot_20230813_222410_Camera.jpgScreenshot_20230813_222543_Gallery.jpgScreenshot_20230813_222552_Gallery.jpgScreenshot_20230813_222603_Gallery.jpg
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yash1882827
Active Level 1
Galaxy S
Ok sir. Here it is.. Sometimes when this problem occurs, i can take photos with another camera up. But samsung camera app is not working Screenshot_20230814_081812_Gallery.jpg
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VikrantTambade
Active Level 10
Galaxy S
Pls contact nearest samsung service center.
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yash1882827
Active Level 1
Galaxy S
How can i find service center
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VikrantTambade
Active Level 10
Galaxy S
You can check for Find a service center in the support section of Samsung members app.
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Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

Kindly make sure that your phone is updated to the last software version, try to clear cache the camera app from the settings > apps > camera app > storage > clear cache.

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yash1882827
Active Level 1
Galaxy S
This is Already factory reset also. Playstor another camera is working
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