Original topic:

S21 ultra updates issue

(Topic created on: 10-01-2022 12:03 AM)
Beginner Level 4
Galaxy S
Guys I am in UAE and my phone S21 ultra is from USA. It is running Android 11 .I am not receiving any updates . I contact US Samsung online they told me contact middle east Samsung . Middle east Samsung told me it can't be updated here must go to USA for Android 12 updates. Is anyone have solution ?
Active Level 9
Galaxy S
this is the issue with USA devices. you wont receive any updates outside USA, in other words you have to go back in order to get updates 😓
Active Level 4
Galaxy S
Never buy the device if it's not for sale in specific regions/Country... If u do stay in the Middle East buy the devices stating Middle East Versions especially when it comes to phones.
There's a chance that the service of the regions where you are staying won't work with global Versions Ex. Sim/Network support, Software etc..
I had an experience with Google Pixel years back.
Active Level 6
Galaxy S
Put usa sim and try to update