Original topic:

S21 ultra second update in May

(Topic created on: 05-12-2021 02:13 PM)
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s4s
Active Level 7
Options
Galaxy S
S21 ultra second may update 223MB is available in India.

Camera and fast charging issues I hope are resolved.

Not sure any heating issues are fixed.
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7 Comments
Anand_R
Active Level 3
Galaxy S
What was the issue with fast charging?
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s4s
Active Level 7
Galaxy S
It was not happening some time. Multiple people predicted its like high room temperature or others but sometimes the charging is very slow.
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Anand_R
Active Level 3
Galaxy S
Yes...I am also facing same issue. When I am using 25w charger or Samsung powerbank (with fast chaeging technology) phone getting very hot. Did they address this issue? . I got this update today only
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Ashutosh7x
Active Level 8
Galaxy S
Super fast charging solved??
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Ak36
Beginner Level 2
Galaxy S

 

How's the overheating and camera situation now? Any improvement post the May 21 update? I'm planning to buy S21 ultra but after reading about the overheating and camera issues, I'm bit skeptic. Request suggestions. 

Regards,

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s4s
Active Level 7
Galaxy S
They are improved but I still feel it needs improvement. After using camera for 10 min continuously it gets heated a bit. In other scenarios, I never felt heat. The base temperature previously used to be 38 or so, now its like 34 which is good.

Anyway I tried x60 pro plus with sd888 which too got heated after using camera for 10 mins, it appears the new 5nm processor generates more heat and demand even more advanced cooling it appears.

I am happy with it but I expect samsung can improve it further using updates.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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