Original topic:

S21 ultra issues

(Topic created on: 08-01-2021 08:07 PM)
214 Views
maraika
Beginner Level 2
Options
Galaxy S
3 days use of s21 ultra
1. Overheating problem in normal use
2. Hardly accessible fingerprint sensor
3. Battery drain quickly even no wifi no Bluetooth no work on night also


3 Comments
Anonymous
Not applicable
Galaxy S
Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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ClintR
Active Level 1
Galaxy S
I too am having a problem with the fingerprint sensor on my S21 Ultra. Absolutely horrible!
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