Resolved! Solved

Original topic:

S21 ultra green Line issue

(Topic created on: 09-20-2025 11:45 AM)
181 Views
Jtlakshan
Beginner Level 4
Options
Galaxy S

image

I just got a green line issue while using the phone without any physical damage. Is there any solution 🥲

2 Solutions


Accepted Solutions
Solution
Galaxy S
Sadly there is no option for your device. Your device is a U1 model. So device is not belongs to our region.

So you are not eligible for the free screen replacement from the samsung Sri Lanka.

Only option is change to a new display.

If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏

View solution in context

Solution
Janith842
Expert Level 5
Galaxy S
Sadly you will have to replace the display. Samsung Sri Lanka is only giving free screen replacements for Authorised devices purchased in Sri Lanka with the TRCSL Approval.

If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution.
Thank you 🙏

View solution in context

3 Comments
Solution
Galaxy S
Sadly there is no option for your device. Your device is a U1 model. So device is not belongs to our region.

So you are not eligible for the free screen replacement from the samsung Sri Lanka.

Only option is change to a new display.

If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏
Solution
Janith842
Expert Level 5
Galaxy S
Sadly you will have to replace the display. Samsung Sri Lanka is only giving free screen replacements for Authorised devices purchased in Sri Lanka with the TRCSL Approval.

If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution.
Thank you 🙏
Galaxy S
Display replacement is the solution bro 🥲
0 Likes