Original topic:

S21 ultra camera issues

(Topic created on: 07-21-2021 08:36 AM)
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Call_me_RAM
Active Level 5
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Galaxy S
Blurry pictures on s21ultra while using 10x lens, did anybody facing similar issue?

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#samsunggalaxys21ultra 
#s21ultra 
6 Comments
DrQaisar
Active Level 5
Galaxy S
Yes exactly
Call_me_RAM
Active Level 5
Galaxy S
Any solution?
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DrQaisar
Active Level 5
Galaxy S
Reset camera settings
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DrQaisar
Active Level 5
Galaxy S
Long press 📷 icon, then press app info and clear data in storage.
Let me know if it helps
Call_me_RAM
Active Level 5
Galaxy S
I did the same, but there is some inconsistency in camera performance.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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