Original topic:

S21 ultra call history issue

(Topic created on: 02-01-2021 07:57 PM)
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kpundir
Active Level 1
Options
Galaxy S
Call history of call logs is blank when click on view more for a contact and call recording are displayed but can not be played within phone app. Any one else having this issue and know how to resolve. Samsung support has no idea whats going on.

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22 Comments
Galaxy S
Please update your samsung Phone app from Galaxy Store .
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kpundir
Active Level 1
Galaxy S
Cant see any update for phone app on galaxy store.
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kumar6789
Active Level 7
Galaxy S
update your phone
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kpundir
Active Level 1
Galaxy S
i have version 12.1.05.47 of phone app. what version you have ?
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Galaxy S
he is not telling you to update you Phone app instead he is telling you to update your phone from One UI 3 to One UI 3.1
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Notadeveloper
Expert Level 1
Galaxy S
There is no 3.1 yet for S20 series
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Galaxy S
May be S20-series currently don't have One UI 3.1 but S21-series has One UI 3.1 out of the box. You will definitely get it within 1 month.

Screenshot_20210201-195458_Chrome_88538.jpg

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Galaxy S
check this out

Screenshot_20210201-195833_Chrome_88540.jpg

Screenshot_20210201-200140_Chrome_88542.jpg

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Notadeveloper
Expert Level 1
Galaxy S
Ahh i forgot, i felt he was talking about S20 ultra. Srry
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