S21 ultra Hotspot issue

[KanjiKher]

I am using s21 ultra and my hotspot is not working every time, I am turning on hotspot and connect other device to wifi and its connect but there showing conected but no internet.. Please solve my issue...

[vip_ulk]

Are you using a 5Ghz hotspot or a 2.5 Ghz?

[KanjiKher]

2.5 Ghz

[SeNaTamil]

1. Send Error reports
2. Check phone care ( get help >automatic check ✔)

[KanjiKher]

I am also reported to Samsung but not any answer there..

[SeNaTamil]

Will be answered

https://www.samsung.com/us/support/troubleshooting/TSG01001245/

[Sidhabhi]

Once perform reset network settings

Settings>general management>reset>select reset network settings

Also forget previous networks

[vip_ulk]

Try changing to 5Ghz and check.

[KanjiKher]

Also check it

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support