Original topic:

S21 ultra Heating issue

(Topic created on: 05-25-2021 05:17 PM)
217 Views
Abisht1128
Beginner Level 2
Options
Galaxy S
I'm using S21 ultra since 3 month the phone is fabulous but the problem is this device gets heated up that i have to put down let it cool and after 20 minutes if i have given it enough time to cool down can only use it  sometimes switch off on couple of occasions please samsung fix this issue 
5 Comments
Galaxy S
Whats the temperature if you noted?
0 Likes
Abisht1128
Beginner Level 2
Galaxy S
95 degree
0 Likes
GANESH4u
Active Level 3
Galaxy S
1.There is summer now
2.if u haven't good network then 2 receive high data battery imitate radiations
So,decrease high fps and b in cool environment
Charge your phone at cool night time as possible...
0 Likes
Abisht1128
Beginner Level 2
Galaxy S
Ok thanks
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes