My issue is i have purchased brand new S21 ultra in Feb 2022 and just after 2 months spots have appeared on back side top and left corners.
I contacted customer service on whats app amd after few chats, they advised me to visit customer service center. Which i did today.
Services center informed me that i tried to peel off the back side cover and this issue is not covered under warrantee.
Now question is why would i try to peel of the back side of such an expensive product? And why such poor built quality issues are not covered under warranty?
Sadly I bought this phone as well ...and after few drops camera is showing spot and have charging issue ...going tomorrow to ask about warranty...with this much price I expect durability of my phone but no... I expected better from Samsung
