Original topic:

S21 plus - No internet in Dual sim mode

(Topic created on: 11-19-2021 02:21 PM)
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Samsung21plus
Active Level 3
Options
Galaxy S
No internet access issue while phone is having 2sims. Motherboard replaced, device formated, software updated, reset phone settings but still having issue. 
Is anyone have solution?
28 Comments
Dkr
Active Level 5
Galaxy S
Bro can you explain in detail?
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Samsung21plus
Active Level 3
Galaxy S
Phone internet with sim data works well in a single sim(never lags or nerve buffer), but when 2 sim card inserted data connectivity issues comes like video buffering, no internet access.
So, I have to switch off or either on/off airplane mode to use the internet, but that is too for some time, and the issue again started.

I visited the service center, they replaced the motherboard, and did device reset, software reinstalled but nothing resolved issues.
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Dkr
Active Level 5
Galaxy S
Oh..sorry bro I haven't faced this issue before...contact them again they might do something
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naveenrao
Active Level 2
Galaxy S
Bhai m.also facing same issue. Thay also changed motherboard bt still same issue.
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Galaxy S
Tried changing SIM cards?
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Samsung21plus
Active Level 3
Galaxy S
I tried, but nothing worked...
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Anonymous
Not applicable
Galaxy S
Maybe the problem is in antenna bands, I am not sure whether it's a part of motherboard or not.
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Samsung21plus
Active Level 3
Galaxy S
Yes, I think so and it's not a motherboard part
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Anonymous
Not applicable
Galaxy S
If it's in warranty, ask for a replacement of the phone. Have you taken your phone to service center for motherboard replacement? I suggest you to go to service center and explain everything in detail.
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