Original topic:

S21 plus Heating issues

(Topic created on: 03-04-2021 05:42 PM)
283 Views
5121nath
Beginner Level 2
Options
Galaxy S
I recently purchased S21+ 128GB. 
For normal usage devices getting more heat after closing background apps. 
Pls anyone advice 
4 Comments
Ehsank
Expert Level 5
Galaxy S
if you recently purchased then wait few more days if still same issue then do visit service centre
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Tech4youbySid
Active Level 10
Galaxy S
What is the temperature it reaches to? can you please download some Battery temperature monitor app like powerful monitor and check it? i would like to understand the case little better. Also can you please give screenshot of about phone page?
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5121nath
Beginner Level 2
Galaxy S
it's reaching 41

Screenshot_20210306-172118_Battery Temperature_8201.jpg

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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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