S21 freezes, Lagging a lot while scrolling

[PANKS1]

Happend 3-4 times in last 1 month...Samsung please look in to this issue....

Phone automated notification got pop up stated the same problem and log was sent...

Rollout an update soon....

[niri1]

After updating to August patch I am facing this issue 120hz is not working well

[PANKS1]

I agree...its not smooth

[PANKS1]

Raise ur concern and send diagnostic

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[PANKS1]

Have already raised concern and sent the log file twice....why can't you guys send an update...every s21 user facing lagging n freezing issues...

[PANKS1]

Have already raised concern and sent the log file twice....why can't you guys send an update...every s21 user facing lagging n freezing issues... not at all happy with the service....pls escalate

[PANKS1]

All S21 users r facing lagging n freezing issue....what the use of spending 70k....pathetic service..

[PANKS1]

How long will u take to send update to fix the issue......r we doing anything

[Henry327]

The software on s21 is updated, yet the phone freezes while scrolling