S21 fe slow motion issue

[Panky1991]

Hey folks,

Did u guys also notice fram drop issue in slow motion and super slow motion after 5.1 update in s21 fe exynos varient?

Is there any solution to fix this issue. Its very annoying and disappointing as well.

[vishal261214]

Same in s21ultra

[Panky1991]

Great even flagship from samsung have also this bug. Any solution till now?

[Panky1991]

Hey i have found a solution for this as i have formated my phone and its fine for few days how er again after updating the samsung app, its strt again so this time i have manually uninstall few update in my phone. Pls try to uninstall all the update related to gallary editor tool as well as shadow, reflection and object eraser as well and then try the slow mo.

[satzh_3223]

All things done bro.. still problem not solved

[satzh_3223]

Is there any solution found for this problem..!?

[Panky1991]

Pls read my latest comment on post. It is happening due to gallary editor app. Pls unistall the updates and check. It is working and already confirmed by few other user as well.

[satzh_3223]

Tried bro.. still frame dropping

[Panky1991]

Pls check if u still have any updated app related to gallary or photo editor app. Pls keep in mind that object, shadow eraser is sepprate app if u check the installed system app. Pls uninstall all the update and disable auto update otherwise it will update the app in background and you will face the fram drop again. I have tried myself and same resolution help other as well and they have confirmed its working fine.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support