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Original topic:

S21 fe back detach

(Topic created on: 03-04-2025 05:27 PM)
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protu
Active Level 3
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Galaxy S
One day I saw when I removed my cover my phone back slightly detach,I think the it was happening because of heating. The glue are expired . Is I visit in service centre? Help me by giving suggestions 
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iamkkronly
Active Level 6
Galaxy S
I understand your concern about the back of your phone slightly detaching after removing the cover, especially since you suspect it might be related to overheating and glue degradation. That's definitely something you'll want to address to prevent further damage.

Based on your description, visiting a service center is the best course of action. Here's why:

Potential Battery Swelling: Although you mentioned overheating and glue degradation, a slightly detached back cover can also be a sign of battery swelling. This is a serious issue that can pose a safety risk. A service center technician can properly inspect the battery and determine if it needs to be replaced.

Glue Degradation: If the glue has degraded due to heat or other factors, a technician can re-apply the adhesive properly to ensure a secure seal.

Prevent Further Damage: A loose back cover can expose the internal components of your phone to dust, moisture, and other elements, which can lead to further damage.

When you visit the service center, be sure to:

Explain the Issue Clearly: Describe the problem in detail, including when you noticed it, the circumstances under which it occurs (e.g., after removing the cover), and your suspicion about overheating and glue degradation.

Mention Battery Concerns: If you suspect battery swelling, be sure to mention that to the technician.

Inquire About Warranty Coverage: Check if the issue is covered under your phone's warranty.

A qualified technician at the service center will be able to properly diagnose the problem and provide the appropriate solution. This may involve replacing the battery, re-applying the adhesive, or other necessary repairs. It's best to address this issue as soon as possible to prevent further damage to your phone.

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Solution
iamkkronly
Active Level 6
Galaxy S
I understand your concern about the back of your phone slightly detaching after removing the cover, especially since you suspect it might be related to overheating and glue degradation. That's definitely something you'll want to address to prevent further damage.

Based on your description, visiting a service center is the best course of action. Here's why:

Potential Battery Swelling: Although you mentioned overheating and glue degradation, a slightly detached back cover can also be a sign of battery swelling. This is a serious issue that can pose a safety risk. A service center technician can properly inspect the battery and determine if it needs to be replaced.

Glue Degradation: If the glue has degraded due to heat or other factors, a technician can re-apply the adhesive properly to ensure a secure seal.

Prevent Further Damage: A loose back cover can expose the internal components of your phone to dust, moisture, and other elements, which can lead to further damage.

When you visit the service center, be sure to:

Explain the Issue Clearly: Describe the problem in detail, including when you noticed it, the circumstances under which it occurs (e.g., after removing the cover), and your suspicion about overheating and glue degradation.

Mention Battery Concerns: If you suspect battery swelling, be sure to mention that to the technician.

Inquire About Warranty Coverage: Check if the issue is covered under your phone's warranty.

A qualified technician at the service center will be able to properly diagnose the problem and provide the appropriate solution. This may involve replacing the battery, re-applying the adhesive, or other necessary repairs. It's best to address this issue as soon as possible to prevent further damage to your phone.

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iamkkronly
Active Level 6
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

SRS7
Active Level 3
Galaxy S
Bro local shop se stick karalo sasta padega
protu
Active Level 3
Galaxy S
Apka bhi hua tha kiya?
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SRS7
Active Level 3
Galaxy S
Haa bhai
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