Original topic:

S21 facebook crashing

(Topic created on: 02-03-2021 03:58 PM)
161 Views
Joseka
Active Level 2
Options
Galaxy S
Facebook crashing always. Cleared cache, data, reinstated facebook. But still it crashing
6 Comments
aramis
Active Level 10
Galaxy S
uninstall and reinstall it
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Joseka
Active Level 2
Galaxy S
Tried it also. But still the same..
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Johann22
Active Level 3
Galaxy S
Try to take a complete backup using Smart switch and perform a factory reset since you have already tried clearing the cache and data of the app.
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Joseka
Active Level 2
Galaxy S
Thanks.. Waiting for reply from Samsung. Already sent error report.
Samsung_specialist
Community Manager
Options
Galaxy S

We are sorry to hear that but kindly note that unfortunately we are not supporting any Third party app. However, you can try to do below steps to solve your issue:

-Settings
-Apps
-Facebook
-Force stop
-Storage
-Clear data & Clear cache

Otherwise, we advise to check with the app. support team in order to better assist you.

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Joseka
Active Level 2
Galaxy S
After facebook update, all issues solved now..
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