Note: All temps are battery temps.
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
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Samsung Customer Support
I got s21 ultra Exynos yesterday, I have s10+ as secondary phone and it has about the same battery life and performance as the s10 plus. With addition to over heating. The top bezels are burning hot and cpu temp rises upto 68 Celsius. I need urgent support. I just didn't pay to use the phone with similar performance and battery as 2 years old device and also with the additional thickness. This phone doesn't feel good. I am from Nepal and we don't get to exchange device for these kind of issues. Please help