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04-21-2023 05:09 AM in
Galaxy SMy S21 Ultra Has A Green Line Lighted On Top Of Phone After Update To Android 13
And I have seen several same issue on this:
Green Line on display after update - Samsung Members
Green Line on display after update - Samsung Members
And many more on Reddit but I do not wish to link them
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04-21-2023 10:36 PM in
Galaxy SCall Samsung support and file a complaint and email them
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05-08-2024 08:56 PM in
Galaxy S- Mark as New
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05-08-2024 09:11 PM in
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05-08-2024 09:29 PM in
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05-10-2023 11:43 PM in
Galaxy Sdid you file a complaint about this to Samsung's customer care ?
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05-11-2023 12:59 AM in
Galaxy SIt happened to mine too
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05-11-2023 01:55 AM in
Galaxy SHi, I am also having the same issue with my s21+. I suggest reaching out to Samsung's customer care through WhatsApp.
File an official complaint about the problem, and they will provide you with a complaint ID for reference. Within 1-2 working days, you can expect a call from them. Then highlight that it's not physical damage but a common problem in the S21 series.
Now S20 users can have a free one-time display replacement as it identifies as a common issue. So, it's important to request Samsung to provide the service and support we deserve.
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05-11-2023 01:57 AM in
Galaxy S- Mark as New
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05-11-2023 02:00 AM in
Galaxy SPlease report about it on the "Samsung Members" platform too.