Original topic:

S21 Ultra 5G Overheating Issues

(Topic created on: 05-24-2021 11:42 PM)
884 Views
Prikshit96
Active Level 2
Options
Galaxy S
I'm so much disguise in writing this but this Premium headset of Samsung which is right now the best To offer by Samsung is showing some very worst Performance. As if I've upgraded my S10 plus to s21 ultra but here the game is different. It's not been able to handle 2-3 Applications at the same time. Its temperature rises and becomes so hot from camera portions nd even from the side that a user can't hold it. I want Samsung to please tale this into consideration. If a customer is so much invested in you even after removing accessories from your Premium devices then he/she needs something called Satisfaction.
10 Comments
AYush2313
Active Level 10
Galaxy S
Wait for a month you will be getting update all your heating will be resolved..
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Anikroyale
Expert Level 5
Galaxy S
Please contact Samsung service centers, they will help you out. Your issue seems quite unusual, because users are reporting heating only while using the camera these days, while your are saying that is overheating while multitasking. Also check whether any pending updates are there or not.
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Prikshit96
Active Level 2
Galaxy S
See the image attachment
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RajvidyuT
Active Level 4
Galaxy S
Try to take backup and do a clean factory reset. I had a issue while i was loading all stuff when i bought over.. Try this if doesn't work go for Service center
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Prikshit96
Active Level 2
Galaxy S
See the Temperature on using Google meet and What's app at the same time.Screenshot_20210525-141811_AccuBattery_42717.jpg
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Anikroyale
Expert Level 5
Galaxy S
This is unusual, better get your device checked.
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Dileepm
Active Level 3
Galaxy S

How’s your phone ? Does it heat?

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Anikroyale
Expert Level 5
Galaxy S
I don't use a S21 Ultra. My current phone doesn't heat.
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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