Original topic:

S21 ULTRA 5G Not able to download the latest update March Security Patch

(Topic created on: 03-08-2021 06:55 PM)
Logan1987
Active Level 3
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Galaxy S
Hello All,

I just got a new S21 Ultra 5G (Indian), and it's been working great, until today. 

Today I got a notification to download the latest update (March Security Patch), and when I click on "download" button, it stays stuck there, and download doesn't even start.

Samsung rep over the phone told me that my phone is not able to connect with the server.

Can anyone shed any light on what's going on? 
3 Comments
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Galaxy S
Try updating using Smart switch.
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Logan1987
Active Level 3
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Galaxy S
how do I update using smart switch?
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Logan1987
Active Level 3
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Galaxy S
Thanks. I was able to resolve it by connecting to a different network.
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