Original topic:

S21 Plus Temperature

(Topic created on: 08-15-2021 12:53 AM)
104 Views
Ibr111
Active Level 1
Options
Galaxy S
My s21 plus is feeling very warm real quick:
1. Phone is cool. Barely 2 minutes using the camera and the phone gets very warm.
2. Phone is cool. Restarted and it got very warm.
3. Phone is cool. Used speed test app and it got very warm.
PS: Phone's software is up-to-date and 5g is off.
17 Comments
yho
Active Level 5
Galaxy S
Yes it happens to me sometimes.
Can I ask what is your phone?Screenshot_20210815-004738_Samsung Internet.jpg
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Ibr111
Active Level 1
Galaxy S
S21 plus
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yho
Active Level 5
Galaxy S
Just don't let it reach more that 40, that would rarely happen, like if you are out in the sun its normal because the surrounding temperature is high, but in home or in places where it's cooled it won't reach more that 36-35 under normal usage, but if you are playing heavy games or using the camera it can get some hot.

For example normally my phone's temperature is arond 35, but when I play games it can get up to 40-41.
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Ibr111
Active Level 1
Galaxy S
Thanks for the advise.
It was just strange to see it get get warm this quick when using the camera for a very short time and wanted to check if this is a normal thing or not.
MohammedSijah
Expert Level 1
Galaxy S
Hey Ibr, please check your device in safe mode.
(Press and hold the power off button. ( 🔴 Red button on the screen).To exit the safe mode, just restart the device).
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Ibr111
Active Level 1
Galaxy S
Hi Mohammed, you mean to check if it getting heated on safe mode?
MohammedSijah
Expert Level 1
Galaxy S
Yes it is. Turn ON safe mode and repeat the same activities. You can't use third party apps here. Check it with those like camera, intensive browsing etc.
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

Please bring the device to a Samsung Service Center to have it checked out by a technician and help resolve the issue

Find the nearest Service Center to you online or on Samsung.com

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