Original topic:

S21 FE network issue

(Topic created on: 03-09-2022 04:41 PM)
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Arth40
Active Level 7
Options
Galaxy S
I am using S21 FE and Jio as primary sim but what happens is even in some high intensity network areas network suddenly drops like if you remember two bars under LTE sign from that left one darks out and remains constant even very older phones of samsung what getting full network with same sim at same place and I suddenly drop downs. Is anyone else is facing similar issue or it's just me🙄
21 Comments
MuzikD
Expert Level 2
Galaxy S
Chk mobile network setting, see if its selected as LTE 4g or 5g...
Select preferred network as 4g... It will help. Thanks
Arth40
Active Level 7
Galaxy S
Tried that one actually but it seems to have their own mind( the sim/device) 🙂
Arth40
Active Level 7
Galaxy S
I think problem lies with carrier service maybe
MuzikD
Expert Level 2
Galaxy S
Ya it can be.. or u can reset network settings and see if that works
Arth40
Active Level 7
Galaxy S
Yeah did it thanks by the way!!
Sid_Karna
Expert Level 5
Galaxy S
Sometimes happens with new phones. It will get fixed on its own.
Arth40
Active Level 7
Galaxy S
Okay😳 thanks!
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
sachint43
Active Level 4
Galaxy S

I am having same issue in my s21 fe.

Acc to me carrier aggrigation is the problem.

Shifting between lte + & lte is what causing it.

Shifting is too aggressive... may be exynos 2100 is the core problem.

I dont think it can be fixed with hardware replacement too.

I have reseted whole os from samsung service centre but it didnt helped.

Guess we have to live with it as long as we have the phone