S21 FE green line after december update

[RJ83]

I have 2 year old Samsung galaxy S21 FE, yesterday suddenly a green line appeared in the display. I reached the authorized customer center for screen replacement as they confirmed over the call that they would replace display by sending it to Noida and i have wait for 10 days for screen replacement. Since there is minor dent( happen long time back)  at the top right side corner of the panel they rejected for replacement. 

Reason for the green line in display is their latest update, but they finding reason to avoid screen replacement.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that At Samsung, we truly value your input and strive to provide an impeccable product experience for all our customers.

We acknowledge that issues may arise for various reasons, but please rest assured that our service team is always ready to assist you with any concerns. As mentioned in your correspondence, if your device has been inspected and found to be physically damaged as per Samsung’s policies, please note that repair charges may apply.

We recommend that you continue to coordinate with our service team for any further assistance. They are dedicated to ensuring you receive genuine parts at a fair cost, along with a detailed service invoice.

If you have any more questions or need additional support, please don't hesitate to reach out.

Warm Regards,
Samsung Customer Support

[ram_ram]

Welcome to Samsung Green line club 🙏😂

[Rajiv00Kumar]

S21 fe green line after December update

[Rajiv00Kumar]

Anyone help me