Original topic:

S21 FE 5G Heating Issue

(Topic created on: 12-03-2023 10:29 PM)
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deb_dutta
Active Level 6
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Galaxy S
Does the S21 FE 5G heat up while charging? Mine does and I can feel it even with the spigen back cover.

If yes, any ideas how to resolve the issue?
5 Comments
Galaxy S
Visit Samsung service centre tomorrow
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Rahul_Rajput
Active Level 7
Galaxy S
are you using original adopter?
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deb_dutta
Active Level 6
Galaxy S
Yes.
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RAVIZOOMS
Expert Level 5
Galaxy S
Try your phone charge without phone cover
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the heating is normal while charging because processors generate heat during power storage in a battery.

if you are facing more heating than normal, kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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