Original topic:

S21 FE 5G Front camera issue after recent security update

(Topic created on: 04-06-2023 05:06 AM)
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Bugsfinder
Active Level 3
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Galaxy S
Hello,

I am facing issue with samsung galaxy s21 fe mobile front camera issue after below update.

Build number TP1A.220624.014.G990EXXU3DVL1 SE for Android status Enforcing SEPF_SM-G990E_12_0001 Tue Dec 06 10:46:27 2022 Knox version Knox 3.9 Knox API level 36 Knox ML 1.3 DualDAR 1.5.0 HDM 2.0-17 Service provider software version SAOMC _SM-G990E_ODM INS _13_0014 INS/INS,INS/INS Security software version MDF v3.2 Release 1 BT V1.0 Release 1 WLAN V1.0 Release 2 VPN Client v2.4 Release 1.0 ASKS V5.8 Release 20221027 ADP V3.0 Release 20191001 FIPS BoringSSL V1.7 FIPS SKC V2.2 FIPS SCrypto v2.6 FIPS FMP v3.0 SMR Dec-2022 Release 1 Android security 

When i enable 5G in netwrok setting and once 5G appear on the netwrok setting, the front camera getting hang and getting error of camera failed.

At same time if i enable 4G Services in netwrok mode, the front camera start working normal without crashing.

Samung please resolve the issue at earliest.


Skn30
Active Level 3
Galaxy S
I am facing the same. Did you get any solution?
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Bugsfinder
Active Level 3
Galaxy S
No ...its almost 4 month...no solution
Skn30
Active Level 3
Galaxy S
When I visited service center they said it will be fixed in a future update. I hope rhey fix it soon
Bugsfinder
Active Level 3
Galaxy S
Ia there any time line commitment from service center ?

As its already 4 month and it is very difficult to use camera app while on 5G
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Skn30
Active Level 3
Galaxy S
They said the next update. If you want a temporary solution make a Bixby routine that changes your connection to 4g whenever you open front camera. Lets visit service center after the april updateScreenshot_20230416_004827_Modes and Routines.jpg
Bugsfinder
Active Level 3
Galaxy S
Any update? I have updated the phone but seems still issue is same
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Bugsfinder
Active Level 3
Galaxy S
Your issue resolved ? If yes can you tell me the steps...
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Skn30
Active Level 3
Galaxy S
Nope, it's still there
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Bugsfinder
Active Level 3
Galaxy S
Any update after todays update?
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Bugsfinder
Active Level 3
Galaxy S
Hello Everyone

Any update on the issue?

I am still facing same issue and camera is crashing or Stuck while on 5G Network.

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