Original topic:

S21+ Automatic restart while using google pay

(Topic created on: 08-13-2021 10:41 PM)
429 Views
Syed_Adam
Beginner Level 2
Options
Galaxy S
Hey Guys, I'm using s21+ from past two month. But from past 15-20 days my cellphone freeze and than restart automatically when I use scanner of Google pay to pay someone(restart in every 4-5 use of gray). After restart my Google pay work perfectly. My cellphone  is completed updated with latest patch of August. I did everything  gpay uninstall removing cache etc. But still facing same issue. Any other is facing the same issue or I am the only one. I attach the error log too. 

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Anyone please help me in this issue. Thank you !!
4 Comments
Ravi0883
Expert Level 5
Galaxy S
Check autorestart option under batter section in setting
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AYush2313
Active Level 10
Galaxy S
It's an Issue kindly send that log files to Samusng immediately.... If you like this Do accept the solution by clicking on three dots
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Razeek_j
Active Level 5
Galaxy S
https://chat.whatsapp.com/JI7z525BMv8BthAB2uEpEo

Join this what's app group that if you have Samsung S21 models with randomly restarting problems
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