Original topic:

S21+ 5G heating up

(Topic created on: 10-06-2021 06:11 PM)
139 Views
khuga
Active Level 3
Options
Galaxy S
My S21+ 5G is heating whenever I use the camera & also RAW format, I've already updated OS but it still heats up, is there a solution to it? I'm asking this again.
Please come up with a solution, don't just tell go to service center. 
6 Comments
Sebbie
Active Level 8
Galaxy S
My Note20Ultra as well. But they said its normal.. I already ask the Customer Service.. so dont worry.
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khuga
Active Level 3
Galaxy S
Okay... what if something goes wrong with the device, will they be able to fix it?
Which means to say they don't have a solution to it..
VikrantTambade
Active Level 10
Galaxy S
Even my S21Ultra is heating up near camera module while camera in use.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

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_fahad64_
Active Level 5
Galaxy S
Most of the samsung phones are having lagging and overheating issue with camera app so you're not alone. And if you ask for help and they ask you to visit a service center it's all bs so don't believe em. They eventually have to improve their software and fix this. Just keep ranting about this issue and keep sending feedbacks which will prove them wrong and they will hopefully fix it with android 12 in the upcoming months.
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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