Original topic:

S21 5G EXYNOS CPU PROBLEM

(Topic created on: 05-04-2021 04:36 PM)
816 Views
KeeratSawhney
Beginner Level 2
Options
Galaxy S
I purchased S21 5G in January 2021. I have had a laggy experience from the begining. Camera Stutters while I take pictures and UI lags. At first I thought it is a Software issue but then I realized something is wrong. I updated my device to latest Fimware (May 2021 Update). 

Then I thought I must check the CPU Benchmark.

It surprised me.


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Something is really wrong here. Almost half the average score of what other's are getting.
3 Comments
AkashNayak
Active Level 4
Galaxy S
Try to test again I tried this test just now first time I got very less single core score after 2nd test I got high single core
(TRY TO FACTORY RESET THE DEVICE )
My device Galaxy s21 ultra (exynos 2100)

Screenshot_20210504-165906_Geekbench 5.jpg

Screenshot_20210504-170241_Geekbench 5.jpg

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ZOne109
Beginner Level 2
Galaxy S
For 1st two weeks the scores were not good, but gradually it got improved, now I get good scores everytime I run the test.

Screenshot_20210504-174204_Geekbench 5.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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