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Original topic:

S20Fe buds+ with battery charger promo

(Topic created on: 12/5/20 8:53 AM)
Dave9999
Beginner Level 2
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Galaxy S
This promo is misleading advertising bordering on fraud. Worst part is when trying to redeem Samsung returns an error saying my imei/serial number is INVALID /DUPLICATED. 
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Maps_sam07
Moderator
Moderator
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Galaxy S

Hi  Dave9999

 

Please email these screenshots to verify@samsung.com.

Include the following: Names, contact number, IMEI number and Proof of Purchase 

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Jonaveze
Active Level 2
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Galaxy S
100% agreed I am struggling with this same issue
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Jonaveze
Active Level 2
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Galaxy S
@dave9999 are you by any chance with vodacom?
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Jonaveze
Active Level 2
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Galaxy S
This is the most misleading banner ever. and it still pops up for me. Samsung service is absolutely shocking. I will never again buy a Samsung product after many many Samsung phones and watches etc. you guys don't give two hoots about customers and its very clear to see.

Screenshot_20201205-094635_Samsung Members.jpg

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Jonaveze
Active Level 2
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Galaxy S
also Samsung if your first 1000 customers have claimed- remove the banner!
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singhnish
Beginner Level 2
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Galaxy S
I am having the same problem I have not received a unique code to redeem this reward and I don't know where to get the unique code from
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singhnish
Beginner Level 2
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Galaxy S
I have emailed verify@samsung and I have not received a reply
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