S20Fe buds+ with battery charger promo

[Dave9999]

This promo is misleading advertising bordering on fraud. Worst part is when trying to redeem Samsung returns an error saying my imei/serial number is INVALID /DUPLICATED. 

[Maps_sam07 · Accepted solution]

Hi  Dave9999

Please email these screenshots to verify@samsung.com.

Include the following: Names, contact number, IMEI number and Proof of Purchase 

[Jonaveze]

100% agreed I am struggling with this same issue

[Jonaveze]

@dave9999 are you by any chance with vodacom?

[Jonaveze]

This is the most misleading banner ever. and it still pops up for me. Samsung service is absolutely shocking. I will never again buy a Samsung product after many many Samsung phones and watches etc. you guys don't give two hoots about customers and its very clear to see.

[Jonaveze]

also Samsung if your first 1000 customers have claimed- remove the banner!

[singhnish]

I am having the same problem I have not received a unique code to redeem this reward and I don't know where to get the unique code from

[singhnish]

I have emailed verify@samsung and I have not received a reply