Original topic:

S20FE new issue

(Topic created on: 06-15-2021 09:21 PM)
165 Views
innocentone
Active Level 6
Options
Galaxy S
Guys, don't know why is it happening with my S20FE 4g version. It was for the 2nd time now.
The phone was at 40%+ charge and there was no overheating i guess, but it suddenly got a black screen and stopped giving any response. I put it on charge and then waited and continuously tried through power button to switch it on but no response and suddenly after 4-5 mins it got restarted and showed 43% charge. 
I have recorded the video for proof purpose. 
Is it happening with anyone else also? N why is it happening? 
3 Comments
Hualngo
Active Level 8
Galaxy S
All cool here
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Galaxy S
Saani janeka nam hi nehi leta is device se😆😆
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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