S20

[roch01]

After the update 4 to 5 green line and 3 pink line , very happy , because of samsung customer . Change to mi / iqoo , they are good now a days .5 year update one of the worst policy now a days

[Sadforloki]

Get customer support,
I think so they won't charge cause it's an update issue..

[Akram0786]

Samsung offers free screen replacement until 30 April why you hadn't replace your screen

[roch01]

Due to the exynos processor heat the back Cover is open slightly and the service center asks near 20k for display, I already spoke with service center.they did not Encourage for the free service .free replacement policy is name sack.one day they will go like one plus .I am going to file the case in future .

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[roch01]

No use , they are not customer service, they are suggestion to buy a new samsung phone thats all.one of the worst experience in my life.US,EU they have good customer service policy. But not applicable for india.

[sakuya_bob]

First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.

[roch01]

Finally moved to moto edge fusion