Original topic:

S20 ultra sceen flickering

(Topic created on: 12-21-2020 10:17 PM)
deep9430
Active Level 3
Options
Galaxy S
Does anyone noticing random screen text flickering while browsing in chrome or any other brouser after lastest firmware upgrade
5 Comments
zaru
Active Level 4
Galaxy S
yes i noticed
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "display" issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details. 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

JagSBediA31
Active Level 6
Galaxy S
Similar issue, ceo desk has nō approval for s20 ultra, though it being a device manufacturing fault: https://r2.community.samsung.com/t5/Galaxy-S/S20-Ultra-Screen-Burnout-Samsung-Care-Advance-Nō-252300...
0 Likes
JagSBediA31
Active Level 6
Galaxy S
Petition won for S20 series and all display issues in samsung lineup with manufacturing defect. Display, battery and wāter seal replacement ie. NCHA kit replacement for affected devices: https://www.change.org/p/samsungindia-samsung-samsungmobile-please-stop-ignoring-1000s-of-affected-b....
0 Likes
JagSBediA31
Active Level 6
Galaxy S
Join S20 Ultra display issue: https://chat.whatsapp.com/CldxleMlAooAYLH54bJeXI
0 Likes