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05-15-2022 09:06 AM in
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05-15-2022 04:39 PM in
Galaxy S- Mark as New
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05-15-2022 09:46 PM in
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05-15-2022 04:39 PM in
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05-16-2022 08:47 AM in
Galaxy S22k for 2 year old is bit high. Can negotiate.
Else can see a53 new
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06-16-2022 05:31 PM in
Galaxy SU r up for a surprise anytime. Am a frustrated samsung customer. This is about a Samsung display failure scam due to software update or normal failure after 1.5 years of usage. Sudden green line appears out of nowhere. Service centre agrees that many mobiles are suffering this issue due to software update and they are ready to replace screen for free if head office VOC team agrees. But, VOC TEAM rejected my case saying that it was due to impact damage. This is completely absurd. Because the service centre has sent a report of my mobile (sought by HO team) where in they have clearly mentioned the issue as TECHNICAL ISSUE. But HO team falsely closing cases individually even though I have submitted screenshots of similar problems from Samsung members forum. Another interesting event. As soon as I told customer care executive that my display has a green line, he did not ask me if I dropped my mobile. Rather, he asked me an interesting question. DID YOU UPDATE YOUR MOBILE TO LATEST SOFTWARE PROVIDED BY SAMSUNG? Strange right? U say that ur display failed and he asks about software update. Yet Samsung pretends individually that it is unaware of this global display quality issue. Shame on you Samsung. I feel this is huge scam. There are various news articles on the internet regarding this. Samsung members forum is filled with this issue. Yet Samsung pretends and rejects all claims of customers. Also, EMAIL TO CEO option is also a gimmick. They never call back how much ever times u send mail. And if u request them via calls also, they deny access to CEO team.
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06-16-2022 05:31 PM in
Galaxy SGuys, Its obvious that they know but they are really adamant and use only 2 phrases. Out of warranty and impact damage (even though you don't have a single scratch on your phone and even after service centre report says TECHNICAL ISSUE)
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06-16-2022 05:31 PM in
Galaxy STry tagging this issue and the above video with maximum number of your favorite youtubers in Twitter Facebook and all available forums and request them to speak up. I have already sent to all famous tech youtubers. The more the issue is spoken about, the more likely will Samsung takes the issue seriously.
Caution: Don't fall prey to youtube comments giveaway spam. I escaped narrowly.
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06-16-2022 05:55 PM in
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06-16-2022 05:31 PM in
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06-16-2022 06:20 PM in
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