Original topic:

S20 plus Charging Issue

(Topic created on: 03-03-2021 12:24 PM)
380 Views
sandeeproyal14
Active Level 2
Options
Galaxy S
After updating from UI 3.0 to UI 3.1, Charging speed from 5-100% taking more time.. around 2hrs.. And I checked with another charger (25W Samsung charger only), it's also taking same time to charge.. is it battery issue or software issue? 
#S20 #S20plus #Battery #Issue
8 Comments
Galaxy S
hahaha
Ehsank
Expert Level 5
Galaxy S
i don't think its battery issue
Notadeveloper
Expert Level 1
Galaxy S
Your software issue ig. Takes 1 hr 10 mins from 0 to 100 for me . Show it in service center
Anonymous
Not applicable
Galaxy S
I think there is an issue with charging port
SudhirSahani
Active Level 7
Galaxy S
no no not battery issue for me also it's taking more time after une ui 3.1
Galaxy S
I think charger unit or charging cable issue, today charge my Samsungs20plus 20% to 100% takes 60 minutes (1hour)
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Shazam
Active Level 4
Galaxy S
The charge speed depends on vqrious factors. If you are using then it charges slower. If the temperature of device is hot like above 40 degrees Celsius then it charges slower.
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