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04-24-2021 04:07 PM in
Galaxy SHi Team Samsung,
Harsha here from India - Bangalore.
To start with i am a great fan of Samsung. All my my appliances at home are of Samsung like refrigerator, Oven washing machine and even AC.
And you believe me or not I am using Samsung phones and updating regularly since Galaxy Note 2. And currently I am using S20+.
Me and 2 of my friends have purchased Samsung S20+ on the same day and for today its not even 6months old. its been observed that phone alone gets heated up tooooo much especially when I use camera for just 20mins my phone gets so much heated that i have no other option rather than to turn off the camera and wait for some time until it gets cooled. And i never faced this issue in an of the earlier phones.
This is becoming so irritating that to turn off the camera for every 20mins when i use. I am really upset by this issue. so please do let me know and provide me a proper solution.
P.S. the heating is so high it looks like my phone would blast if I continually use the camera without turning off. so please provide me a solution before something happens to my phone or before it gets blast and something happens to me.
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04-24-2021 04:11 PM in
Galaxy S- Mark as New
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04-25-2021 01:04 AM in
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04-24-2021 04:13 PM in
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04-24-2021 04:16 PM in
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04-24-2021 11:35 PM in
Galaxy SDelete the unwanted apps
Clear the cache
Then enjoy the phone like me
With good battery backup and no heating problems
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04-26-2021 10:10 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support