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Active Level 1
My S20 gets heated up when using the camera and the camera app then shuts down because of high temperature. Also sometimes it heats up during normal usage. What can i do to solve this?
4 Comments
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Active Level 6
Advance mode(shutdown device after that hold volume up+bixby+power)
wipe cache

2nd Soft reset

3rd wait for next update or try hard reset
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Active Level 8
after spending that much money, still phone heats all of becuase unoptimised ui
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Active Level 3

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below steps and be assured your issue would be resolved:

1. Close Background Apps: Tap minimize key & close the background running application.
2. Usage of mobile phone when charging. We recommend you to avoid usage of mobile phone while charging.

 

For more troubleshooting steps kindly visit the below provided link to resolve the heating issue:
https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance register your concern in Samsung member application: Samsung member > Send feedback > Error reports/Ask questions.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 1
What is the use of buying such an expensive phone if I constantly have to close background apps and stop multi tasking.
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