gopan1
Active Level 3
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Galaxy S
I have been using e-sim on my second slot since the update was received and is doing great. Need some help in anwering 2 questions. Surfed over internet but there is nothing said clear nowhere.

1. Can I use Sim1 and Sim2 both as e-sim. Iam aware that more than one plan can be added, but need to know whether both plans can be used as sim1 and sim2 simultaneously. 

2. If I am to upgrade to another phone, is there any way to transfer the e-sim from my samsung to atleast another samsing.

Thanks
5 Comments
sid775
Active Level 6
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Galaxy S
U can't use both esim simultaneously either use one esim one physical SIM at a time or both physical SIM .. in latest update only one esim is accessible

To transfer esim from one to other phone you have to visit perticuler SIM office

gopan1
Active Level 3
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Galaxy S
Read somewhere that apple has an option to transfer esim when upgrading to another apple device. It would have been great if that option comes in future.

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JS20Plus
Active Level 6
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Galaxy S
In hybrid sim/memory card, can we use 1 physical sim, 1 e-sim and memory card?
gopan1
Active Level 3
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Galaxy S
Yes. We can use esim, physical sim and micro sd at the same time.
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cs_member8
Active Level 6
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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