Original topic:

S20+ charging issue

(Topic created on: 09-17-2020 10:05 PM)
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Pa12th
Active Level 1
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Galaxy S
My phone shows, it'll be fully charged withing 1 hr 10 mins, however it takes 1 hr 30 mins to get full charge. 

It seems to be software issue.
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2 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Pa12th
Active Level 1
Galaxy S
After following all steps given above, charging issue still remain the same. Actual issue is that time shown on display is inaccurate. when you attach phone with charger, it says full charge will be done in 1 hr 10 mins. But. when you actually calculate the time, it takes 1 hr 30 mins and more. So I would suggest all S20+ users to take a screen shot at starting of charging and end of full charge to find out. I think Samsung screwed up big time and this could be some sort of scam to misguide users about full charging time.
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