Original topic:

S20 audio issue on speaker mode

(Topic created on: 07-23-2020 11:41 PM)
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Rajith1989
Active Level 3
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Galaxy S
Hey guys, did anyone notice any audio issue with S20+ devices wherein on speaker mode if u keep the phone on ears the earpiece speakers volume cuts off and it plays only through main speaker and the moment u take it away it resumes playing on both the speaker. 
Also sometimes on call suddenly  it activates speaker mode.

Please respond to this if its an issue with only my phone then I need to get this tested ...if not then we need to address this to samsung at the earliest. S20 ULTRA also has the same issue ....

The latest update sadly did not fix any of these issues 
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5 Comments
Galaxy S
aj ek update aya tha bro solve ho gaya hai
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Galaxy S
avi too or nai ho raha hai,game v sahi chal raha hai or headphone ka problem v nai ho raha hai
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Rajith1989
Active Level 3
Galaxy S
thanks for the update bhai...Mujhe mainly call ke time ye issue aata hai...jab khan pe rakta hoon speaker mode pe immediately earpiece mute hojata hai...aur volume bas speaker se aata hai...aur jab toda door rakta hoon then normal rehta hai.....
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Galaxy S
vai ea too mujhe koi features lagta hai mera v ho raha hai,samjh nai aaa raha tha ki ea koi problem hai ya features 😑
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cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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