Original topic:

S20 Ultra fast charging stop working

(Topic created on: 05-07-2022 09:08 AM)
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Khaledevo87
Active Level 1
Options
Galaxy S
Any one face a problem that his device suddenly stop fast charging (only charging) after the installation of the updated software?
7 Comments
Galaxy S
Nope, not from my side. Maybe there must be somehting wrong with the adapter? Try with another device.
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Khaledevo87
Active Level 1
Galaxy S
I tried 3 adapter (original), same result, he charge slow charge and refuse to fast charging
Galaxy S
Go to the 'more battery settings' from the battery settings in thr settings menu. Ensure that the fast charging is turned on.

If thay is not working, it might be that the cable may be damaged. Screenshot_20220507-095721_Device care_7864_1651903041.jpg
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Khaledevo87
Active Level 1
Galaxy S
Already did that... fast charging and super fast charging is on, I tried 3 different new original adapter with 3 new cable.... unfortunately nothing work
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WaqasEjaz
Active Level 1
Galaxy S
I'm having the same issue. Sometimes it even stops charging at all 😒
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Khaledevo87
Active Level 1
Galaxy S
I tired using wireless charging, it's work, it's charging fast (little), but definitely better than the slow charging.
Try this solution, meanwhile, what do you think the problem coming from? The software update? Or the charging socket?
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Samsung_specialist
Community Manager
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Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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