Original topic:

S20 Ultra(Exynos) Overheating while charging

(Topic created on: 04-14-2020 06:37 AM)
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Moseyy
Active Level 2
Options
Galaxy S
Because of overheating my phone is charging very slowly after reaching a point,it is very frustrating as this is happening only after the recent update 
7 Comments
immi007
Expert Level 5
Galaxy S
contact customer care.
try to get a replacement since it's not been many days.

if replacement is not possible then try any tips and tricks from internet.
Moseyy
Active Level 2
Galaxy S
would've definitely gotten a replacement if it were for the hardware but i think it's a software one
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Galaxy S
Its hardware problem Samsung is fooling us.
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Drosh
Active Level 4
Galaxy S
think its a software issue...mine was charging fast until I updated
now its taking 1hr 40mins fr full charge earlier it was around 1hr 12mins or so...
Moseyy
Active Level 2
Galaxy S
cannot agree more
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Drosh
Active Level 4
Galaxy S
😃😃
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Follow the given link resolve overheating issue:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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