Original topic:

S20+ Plus Heating Issue / Update - Phone is now dead

(Topic created on: 10-23-2020 10:36 PM)
602 Views
assist4tech
Active Level 8
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Galaxy S

UPDATE : While generating Error reports using Members app, the phone restarted and never booted again. Now going through a **bleep** process of replacement.  Let's hope for the best

 

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So jumped the sale bandwagon and exchanged my trusty S9 for S20 Plus.

 
The major complaint/issue I have with this device is Battery life and overheating of the phone.
 
Tried to play Asphalt 9 Legends and phone became so hot that it auto restarted. This happened twice. Also while watching Youtube vidoes the phone heats up so much that you can feel hot air above the screen. Same thing happens when you try to click pictures in a continuous mode.
 
Samsung's much hyped 120 Hz refreh rate is all tone down to 60 Hz and it has not been much help. 
 
I can't remember the last time I was so disappointed with Samsung device.
 
What is the experience of other owners ?
 
 
17 Comments
Abhimanyu24
Active Level 6
Galaxy S
How much u got for your s9
0 Likes
assist4tech
Active Level 8
Galaxy S
13k
0 Likes
Galaxy S
kindly share an error report in the get help section of this app 🙏 🙂
0 Likes
assist4tech
Active Level 8
Galaxy S
Doing that.
0 Likes
Galaxy S
please keep me in loop
0 Likes
Kinshuk05
Active Level 8
Galaxy S
I feel sad for your S9 bro..
0 Likes
assist4tech
Active Level 8
Galaxy S
Same here. Biggest mistake selling S9. Lost best display, battery and camera on phone.
SudhirSahani
Active Level 7
Galaxy S
true I also bought s20 and it heats like he'll especially while using camera ..64mp is also not that good
0 Likes
assist4tech
Active Level 8
Galaxy S

Yeah. Try playing games with it. **bleep** watch some 4-5 videos