S20 Plus Camera not focus (64MP)

[TShan]

I have using S20 Plus and when I switch 3:4(64MP) Mode it can't auto focus and I tap the screen to focus then also it doesn't focus. Why it is happened?

[sonijiS20p]

Bro. Its a manufacturing issue and present in every s20 plus unit. Actually samsung fool us to sell defective unit. Many users now complaning their mobile display green tint issue. That is also a manufacturing issue. It is very bad.

[SRN24]

Thank you

[ѵօϲɑӀ4ӀօϲɑӀ]

This issue is present since day one
There are 2 reasons for this
1st the bigger the sensor the more it will struggle to focus
2nd poor optimizations of software.

So we can't really do much here.

[SRN24]

Ok, thank you

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support