S20 PLUS NOT DELIVERED

[arhambansal98]

I had ordered a galaxy s20+ which was to be  delivered by the 19th of August. No update form the team on why the order is delayed or when will it be delivered. I have tried contacting the customer service several times, every time I get the same response, "we are working on it, it will be delivered as soon as possible".

Such bad service was never expected of Samsung. 

[Abhy]

Has it been shipped or still in approved stage?

[arhambansal98]

They say it's in transit, but strangely due some technical issue I won't be able to track it. 

[Abhy]

That's strange...Write a mail to the official customer support team.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support