Original topic:

S20 FE lock screen hanging issue

(Topic created on: 05-09-2021 12:32 AM)
2312 Views
Monisbhat
Beginner Level 2
Options
Galaxy S
My S20FE sometimes hangs at lock screen. When the screen is off(Always on display) the device sometimes doesnt wake. Requires reboot using Power+ Vol down to reuse the phone normally.
2 Comments
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
RaviM51
Active Level 3
Galaxy S
hi bro.. i have solution for this.. Clear chache partition. plug your phone with your charger wire with other phone or with laptop when charging display on screen press power + volume up botton for few second... when samsung logo display leave bottons.... your phone will open in recovery mode.. now clear chache partition it will clear chache data from your phone and this issue as well as other lag issue will get resolved. Then you can come out from recovery mode by clicking on logout option.