Original topic:

S20 FE is extensively heating up during video calling

(Topic created on: 07-17-2021 05:10 PM)
216 Views
Anik00747
Beginner Level 3
Options
Galaxy S
My S20 FE Exynos version is extremely heating up during any type of video calling or meeting... This is causing app crash...
My device is currently running oneui 3.1 with july security patch... 

Can Anyone help me about this problem??
7 Comments
AjuGeorge
Active Level 6
Galaxy S
Yeah Exynos 990 heats up very badly. But I think after July patch update, I see my phone heats up a lot than usual. Not sure is there a fix or we have to bear with this till dispose this phone.
Anik00747
Beginner Level 3
Galaxy S
Yes... January patch nearly fixed my issue...but this July patch has made it worse...
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ShyamMohan01
Active Level 7
Galaxy S
You have to live with Exytoast 990. Buy an external mobile clip on cooler
Ashutosh7x
Active Level 8
Galaxy S
Exynos 990 is a failed processor.

Ive also faced this overheating issue with my device during video calls.

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Anik00747
Beginner Level 3
Galaxy S
Were you able to solve this problem??
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Ashutosh7x
Active Level 8
Galaxy S
Nope, it heats less on wifi video calls. I never use mobile data that's it.
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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